Sunday, January 01, 2006


Q: How long does it take to receive my items once an order is placed?

A: Typically an order will take appx 4 weeks to complete, but may vary depending on if I have to special order nametapes/patches/fabric/etc. If I am experiencing delays longer than that I will try my best to communicate that to you at the time of the order. I do not begin work on an order until payment has been made, unless other arrangements have been made.
Q: How do you ship your items to customers?

A: Unless requested otherwise, all orders are shipped via USPS Priority Shipping with Delivery Confirmation. I will ship to military addresses, and international addresses, with payment for additional postage.
Q: What forms of payment do you accept?

A: I will accept payment via paypal for all credit/debit card payments. I will also accept USPS Money Orders or a Cashier's Check/Bank check. No personal checks and no third party checks will be accepted. All payments must clear before an order will be accepted.
Q: Can I get a discount if I provide you with fabric, uniforms, patches, or nametapes?

A: Absolutely! Depending upon your items, I will gladly offer a discount for items I do not have to order or supply, as it makes my costs go down.
Q: Can you personalize items with embroidered names?

A: Effective April 1, 2010, I will have the ability to add personalization and a variety of embroidery designs to my products. (YAY for getting a new machine!) My expanded capabilities will allow me to scan and digitize my own designs, so I can add just about anything you want to most any item. I have not yet developed a pricing structure for this feature yet, as I have not been able to calculate my time/costs so I will work with you on this aspect of an order.
Q: How do I place an order?

Until I can find a workable solution, please email me for information regarding an order. My email address is . Via email we can discuss details, specific desires, options, and pricing to finalize an order. Once we have settled on all of that, payment can be made via USPS money order, or paypal. (I only allow personal checks drawn on USAA Bank). Once payment is received I will start on your order.

If you do not see your question above, please feel free to contact me directly and I will get back to you as quickly as possible. Thank you!